IMPEDIMENTOS AND / OR LEGAL RESTRICTIONS
All items on sale are subject to existing stock. Orders will be placed on a first-come, first-served basis. In the event of any temporary or even permanent break, the customer will be duly advised and an alternative is suggested with other products of similar characteristics.
PRICE OF THE ARTICLES
All prices quoted are in € (Euros) and with VAT included at the legal rate.
The amount to be charged is according to the place of delivery, in Continental Portugal, Islands another international destination and with the weight of the merchandise in question. You will have at your disposal in the system three different types of payment (Visa, bank transfer or counter delivery), having to choose one of them, according to your preference.
Important Note: Only for shipping to Continental Portugal, no shipping costs will be charged. For the Islands the transport costs will be borne by the customer.
PROCESSING OF THE ORDER AND ITS NOTICES
After the purchase has taken place, the customer will receive an email with confirmation of receipt of the same. Within 1 business day, you will receive a new email confirming the acceptance of the order.
MEANS OF TRANSPORT
Cayenne works with CTT (Correios de Portugal).
CONDITIONS AND PACKAGING OF TRANSPORTATION
Cayenne has its own packaging for the transport of the merchandise, developed with the specific purpose of effectively protecting its contents.
RETURN OF ARTICLES
If you wish to return your purchase, you must immediately send an e-mail to: firstname.lastname@example.org, with the reason for the return. After sending you will be informed about how to proceed with the referred return. This must be done within 7 days after receipt of the same and only the merchandise that is in due conditions will be accepted.
If, eventually, your order is not in the conditions at the reception, you must inform the carrier as well as notify via email to: email@example.com, in order to resolve the situation as soon as possible.
Only persons over the age of 18 can make purchases.